Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Unfortunately due to complications involving Brexit we can no longer ship items to the UK. If you are looking to order items and you live in the UK, please email email@example.com and we will try to work something out.
How long will it take to get my order?
It depends on where you are. Orders within Canada should take 5-7 business days to arrive. International deliveries can take anywhere from 7-16 days or longer depending on customs delays. We cannot guarantee shipping times and are unable to offer refunds on shipping due to events outside our control.
What shipping carriers do you use?
We use major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
Why is my order stuck at customs?
Merch is shipping from an igloo in Canada. Please take into consideration that items might be held at customs. If you need your merch yesterday please look into a time travel machine. Fastest method of shipping is XpressPost but there are no guarantees. Happy shopping!
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process. For more information please check out our return policy.